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AI & Marketing Agency for Service BusinessesMore business.
More breathing
room.

Make business flow. Help the right customers find you and turn more enquiries into work, with less chasing in between. We build Smart Websites for search and sales, connect your calls, bookings and follow-up, and look after the system for you.

Top-rated: 5.0 on GoogleBuilt for you. Run with you.

A continuous paper ribbon passes through three stone arches, connecting discovery, response and the work that follows.
Get found.Make the first connection.
One clear path.
From first hello to what’s next.
Be there.Turn a call into a conversation.

Start with one good move.Free setup on these entry plans. USD.

AI receptionistFrom $449/moLocal Ranking Accelerator$99/moFree website build$99/mo care
Independent by design. Connected by purpose.

BOOK THE TIME. UNDERSTAND THE JOB.

What should happen
when someone
is interested?

Some customers are ready to book. Others need a price range before they go further. Give each a useful way to start.

01 / APPOINTMENT BUSINESSES

Make booking easier.
Help customers show up.

A branded booking page, the questions your team needs, appointment reminders and an agreed deposit where appropriate. We configure the journey around your services and schedule.

Booking & reminder systems
02 / QUOTE-LED BUSINESSES

Find out if the job fits
before arranging a visit.

Collect the details, share a price range using your approved rules, or send the request to an estimator. Give customers a clearer idea before anyone commits to a trip.

Quote & estimate systems

Customers call instead? Connect phone and chat intake

You don’t need everything.
You need the right first thing.

A missed call. A business that’s hard to find. A website you’ve outgrown. Start where it matters today. We’ll make it work with what comes next.

For the calls you can’t take

Keep the enquiry moving.
Keep your attention on the job.

For a team that cannot answer while working: we set up an AI receptionist to collect the details, book within your rules and hand off urgent calls. Your team gets a clear next step, instead of another voicemail to chase.

A customer calls.You’re still on the job.
Details captured. Next step ready.
Example workflow, configured around your business.
AI receptionistFrom $449/monthFree setup · 600 minutes on the entry plan · No contractIncludes Essential Website + AI Business OS while your plan is active.Your plan includes the voice minutes listed and normal texting and email for your business. Third-party carrier and registration fees are billed separately at cost. Need more minutes? Add a prepaid top-up pack or move up a plan.
See the call-handling package
For the searches happening nearby

Be there
when they look.

Improve your local rankings and get found by more nearby customers. We manage your listings across maps, directories and AI-connected search.

Local Ranking Accelerator$99/monthOne location · Free setup · No contract
Explore Local Ranking Accelerator
For a first impression that fits

Your website.
Built free.

An agency-designed website, written and built for you with no setup fee. Your monthly plan covers fast hosting, SSL and ongoing website care.

Essential Website · Free design & build$99/monthFor hosting & care · Agency design and build free
See the Essential Website

Already answering promptly and booking the right work? Keep what works. Start with the problem you can see in your own enquiries.

Explore the whole collection All prices USD. Scope and plan details on each product page.

Customer voices

“We finally have a digital front office working behind the business.”

Google review excerpt
A sculpted glass lens translating a single line of light into a clear ripple
Example conversation

Caller“Our furnace stopped working. Can someone come out?”

AI receptionist“I can take your details and get this to the right person. What’s the service address?”

Your rules. A clear handoff.
A more considered first response.

Less phone tag.
A clear
next step.

If enquiries sit in voicemail while you serve customers, the problem is unfinished work. We set up the answering, agreed booking rules and team handoffs so each caller has a next step and you have the details to act. AI voice agents handle the conversation; we handle the setup and care.

Free setup, normally $1,495 + $449/month. No contract, cancel anytime.

Try the AI receptionist

Or call the demo: +1 855-916-4334

Powered byGPT Realtimeby OpenAIGeminiby Google

Native speech-to-speech voice models from OpenAI and Google hear the caller and answer in their own voice, in real time. We define what your AI receptionist handles, where it stops, and when a person takes over.

Need help with repeat questions on your website too? We can scope a chat agent that gathers useful details and offers the right next step, with a route to your team when a person is needed.

Explore call and chat agents

“Prospects now receive a response within moments, and far fewer opportunities are lost.”

Google review excerpt
What should the receptionist answer, and where should it stop?

An AI receptionist works from the information and actions approved for your business. That might include service questions, opening hours, collecting caller details, and one agreed booking or routing path. It should know when an answer is outside that scope and give the caller a clear way to reach a person.

Before launch, we identify exceptions: an upset customer, a question the business has not answered, an unavailable appointment, or a request that needs professional judgment. The response and escalation rules are part of the work. We do not treat a fluent voice as permission to make commitments, give specialist advice, or improvise your policies. The scope determines the responsibility.

Explore the AI Receptionist
What else can an AI agent do?

An AI agent is software that uses approved information to handle a defined task and, where permitted, take a next action. A receptionist is one example. A custom agent might gather qualification details, prepare a handoff, or help a team work through a business-specific process with several possible outcomes.

The useful question is which decisions it can make reliably, with what information and permissions. We agree the job, available actions, exceptions, and human review before building. Review reply assistance can also support a connected reputation workflow, with approval before publication. These are separate scopes, not an assumption that every agent can operate every part of your business. Start with a job you can describe and evaluate.

Explore Custom AI Agents
How should we test an AI demo?

Bring a realistic caller situation. Ask about a service, give an incomplete request, change a detail, and ask what happens next. Then try a question that should require a person. Listen for clarity, sensible limits, and whether the caller’s information survives the conversation.

Our live demo lets you experience a configured interaction. It is not evidence of your future booking rate or a substitute for testing your own business rules. An installed system needs approved knowledge, routing, permissions, and acceptance checks for your situation. The pressure-test guide gives you a more useful evaluation than judging the voice alone: look at the handoff, the exception, and the record your team would receive.

Use the AI pressure-test guide

Be easy to find.
Easy to contact.

Your next customer is already searching. Improve your local rankings and give them more ways to find you across maps, directories and AI-connected search networks.

Local Ranking Accelerator is affordable local SEO, managed for you. Consistent business citations and directory links help search engines understand your business and match it to nearby customers. We publish and maintain your details through a network that also connects business information to AI search.

The annual plan also includes a one-time Google Business Profile optimization. Start with a free scan to see where your business appears today, then build from there. See how Local Ranking Accelerator supports AI discovery.

One business location

Save 67%

Annual · best valueSave US$548

US$82.50/month

Billed US$990/year instead of US$3000/year

  • 2 months free
  • Google Business Profile optimization included (a US$350 value)

MonthlyUS$300US$99/monthCancel any time

Free setup on either plan.

Start Local Ranking AcceleratorCheck my local visibility

Some of the places customers look

  • Google Business Profile
  • Apple
  • Bing
  • Facebook
  • Instagram
  • Yelp
  • OpenAI
  • Gemini
  • Waze
  • TripAdvisor
  • Nextdoor
  • Amazon Alexa

Look the part.
Work the part.

A great first impression belongs in every website we build. Choose free agency design and build for a presence you are proud to share, or a paid project that does more to win and handle enquiries.

Essential Website · Free design & build

A proper website.
On us.

We design, write and build up to 10 pages around your business. Show your services, earn trust and give customers a clear way to get in touch.

$0 design & build$99/month for fast hosting, SSL & care

You get an agency team to look after your website. We get the chance to earn your trust and future work. Choosing anything else is up to you.

Explore the free website
Paid website projects

When your website
has more to do.

Deeper work on your offer, content and design, with booking, customer records and follow-up set up around how you win business.

  • Smart

    One clear enquiry or booking path, with customer details and reminders connected.

    From $2,395 build · $197/month
  • Conversion

    Help buyers choose among services and send your team better enquiry details.

    From $4,995 build · $197/month
  • Authority

    Make expertise and proof more persuasive, with deeper content and a useful buyer resource.

    From $7,975 build · recommended $497/month
Compare Smart, Conversion & Authority

All prices USD. Paid builds are one-time projects with a separate monthly plan. Authority can use suitable existing software after review. Custom work and applicable usage are separate.

Inside a paid website project
Your business.Expertise   /   Approach   /   Contact

Clarity for the decisions ahead.

Good advice.
A better way
forward.

Start a conversation
Considered.
Connected.
Completely you.
Thoughtful from the first visit.Clear at every next step.
Website + intake design studyDesign study

We do the writing.Clear services, useful answers and a reason for customers to choose you.

Paid projects connect the next step.Booking, useful enquiry details and reminders, installed and tested.

Start where you are.Choose Essential now or a paid project when you need it. Later work is agreed and priced separately.

“Clients get a professional experience before they ever speak with us.”

Google review excerpt
Should I choose the free website or a paid project?

Choose Essential when you want a professionally designed, written and managed website that explains your services and makes it easy to get in touch. The design and build are free; $99/month covers fast hosting, SSL and care. You do not need to buy another product.

Choose Smart when one enquiry or booking path needs to connect to customer records and reminders. Choose Conversion when different services need different explanations and questions. Choose Authority when expertise, proof and deeper content help buyers choose. Paid projects add that work and the connected setup, with their own build and monthly prices.

Compare the website options
What makes a Smart Website more than a redesign?

A good-looking page can still leave a customer wondering whether you handle their situation, what to prepare, or how to get an answer. We start with those decisions. Professional website design, service positioning, useful copy, evidence, and a clear next action work together so the site represents the business accurately.

The smart part is the connection. An inquiry should reach the right place with enough context to act on it. Our paid website projects include the agreed enquiry or booking path, customer records, confirmations and standard reminders. More complex qualification, AI and custom follow-up are scoped separately. You buy a defined customer experience, with a clear explanation of what the website does and what your team still handles.

Which parts should be custom to our business?

The most valuable customization usually starts with your customers’ questions. A professional firm may need to explain fit before offering a consultation. A trade business may need location and job details before arranging an estimate. An appointment business may need a simpler route to the right service and calendar.

We use those differences to shape the page structure, writing, forms, and handoffs. Custom website design should make your expertise easier to understand, rather than adding visual effects without a purpose. Before building, we agree which services deserve their own explanation, which claims have evidence, and what a visitor should be able to do from a phone. That gives design a practical job.

How do we know the website is ready to use?

A finished design is only part of a working website. The important test is whether a person can understand your offer, navigate on their device, submit useful information, and receive the intended next step. We define those paths with you and check the agreed forms, notifications, links, and connections before launch.

Your team also needs to know where requests arrive and who responds. We clarify that handoff rather than assuming an inbox will manage itself. Search-friendly page structure and readable business information belong in the foundation; ongoing content, local visibility, and wider search work need their own scope. The website should have a clear owner after launch, as well as a good first day.

From first interest
to work won.

Choose the steps that need attention, from being found to following up after the job. We connect them around your customer’s next decision, with a defined scope, a responsible team and reporting on the work we manage.

  1. Get foundLocal SEO, Google Business Profile, blogsSee how
  2. Get noticedSocial media, short-form video, image postsSee how
  3. Get chosenWebsite design, reviews and reputationSee how
  4. Get answeredAI receptionist, missed-call text backSee how
  5. Get startedBooking, quote requests and remindersSee how
  6. Win repeat workEmail and SMS follow-up, reactivationSee how

Signature Systems

The stages you need, connected as one system and managed by our team within an agreed scope.

Designed around how you work, with AI included. We monitor, maintain and improve the components named in your agreement. From US$995/month, plus setup from US$5,000. Initial commitment: 6 months.

Proof,
not promises.

Real businesses, real systems, measured results. See what changed when the work started to flow.

See every case study

From the journal

What flow looks like
in your business.

The right system starts with the work you do. Choose a business below to explore an example of the questions, routing and follow-up we can connect.

Where it gets stuck

The call you miss on a roof is the job your competitor books. Quotes go cold while you are on the tools.

A connected path

  1. Easy to find when someone nearby searches
  2. An answering path for calls that arrive mid-job
  3. Job details and photos captured before you call back
  4. Estimates booked, followed up and turned into reviews

What reaches your team

A job request with the address, the work needed and a clear next step.

Another kind of service business? Find your industry or book a call and we will map where your work gets stuck.

Fewer loose ends.
More work moving.

A customer should not have to start again every time they move from your website to your phone to your team.

The value is in the handoff.
The details move with the customer.

A booking brings the customer's details with it. A quote request reaches the right person with the job, location and budget. Confirmations and reminders follow your agreed timing, and your team can see who needs a reply.

As your AI and marketing agency, we connect websites, local SEO, social media, short-form video and reviews with intake, booking and the work behind them. We agree on the scope, connect the parts that matter and test the path from first contact to the next step.

Stop the scroll.
Start the conversation.

Social media marketing for service businesses, done for you. We plan, create and post short videos, image posts and blogs to the platforms your customers use, so you stay visible without filming, designing or writing any of it yourself.

A useful mix. Short videos show the work. Image posts keep the conversation going. Blogs answer the questions people ask before they choose. We give each format a job in the plan.

  1. 01

    Short videos

    Reels and shorts cut for vertical feeds, captioned for sound-off viewing and edited around the work you do.

  2. 02

    Image posts

    Single posts and carousels with captions written in your voice, for the customers you want more of.

  3. 03

    Blogs

    Articles that answer the questions customers search for and help them decide which service they need.

You approve the content before it goes out. We handle scheduling and send a monthly report on the work.

Your content, in the right places
  • Instagram
  • Facebook
  • TikTok
  • YouTube Shorts
  • LinkedIn
  • Google Business Profile

A clear next step.
All the way through.

A flooring inquiry comes in after hours. Follow this example from the customer’s first message to the estimate your team approves.

Your customer

Your business

Demonstration · choose a step above
A first hello

From your customer

We’re planning to replace the flooring in our living room. Could someone take a look next week?

Tuesday · 7:42 pm

A simple message. The start of something.

Your business

The conversation has a place to land.

The inquiry is captured, even when the working day is over.

Inquiry received
Interested in
Living room flooring
Looking for
An in-home estimate
Next step
Confirm the location and timing

Step 1 of 4: A customer reaches out. The first hello is accounted for.

“Leads no longer disappear between the website, inbox, and calendar.”

Google review excerpt
Client intake: collect what the next person actually needs.

A contact form says someone is interested. Client intake turns that interest into a usable request. It can capture the service needed, business or customer context, timing, and the information your team uses to decide the next step. The right questions depend on your work, not on a generic form template.

We distinguish information needed now from information better collected later. Too much too early can make a simple inquiry feel like an application; too little creates another round of chasing. The agreed intake path can qualify and route the request, prepare a summary, and make ownership clear. Sensitive details and documents need an appropriate collection process rather than an assumption that every channel is suitable.

Explore Client Intake Systems
Missed calls, booking, and the opportunities that go quiet.

A missed call is a moment that needs a response plan. Depending on the agreed setup, that can mean AI answering, a permitted follow-up message, or a task for a team member. The aim is to create a useful next step while keeping contact preferences and the actual inquiry in view.

Booking needs similar care: the right appointment, the right calendar, a confirmation, and a way to reschedule or ask for help. For estimates and quotes, follow-up should stop or change when the customer replies, books, declines, or asks not to be contacted. We design those conditions into the defined workflow. Recovery is an opportunity to improve the process; it is not a promise that every inquiry will become revenue.

CRM and workflow: a shared record of the next action.

A CRM is the working record of customers, conversations, and opportunities. It becomes useful when a person can see what was requested, what has already happened, who owns it, and what should happen next. A pipeline should represent your process rather than a set of labels nobody uses.

Quiet Platform can provide the customer records, conversations, calendars, and automation behind that view. Where you already have a CRM, we assess the practical connection before proposing a replacement. Access, permissions, data quality, and integration limits matter. A custom workflow may need separate implementation and ongoing care. Software access alone does not mean every process is configured or that TQP operates your entire back office.

Understand Quiet Platform
Follow-up that respects the relationship.

Good automation has a reason to run and a reason to stop. An appointment reminder belongs to a booked appointment. A review request belongs after an appropriate customer milestone. A rebooking message depends on the service and the customer’s contact preferences. These differences are why we define the journey before configuring the messages.

Reviews, referrals, onboarding, estimate follow-up, and reactivation can each become a focused system. We agree the trigger, timing, communication, owner, and exceptions for the selected work. A customer response should not disappear behind an automated sequence. The system needs a route back to a person, and your team needs to understand that responsibility. New campaigns or additional journeys are assessed as additional scope.

Explore Follow-Up & Automation

Home services.
Keep the next job moving.

We build for HVAC, plumbing, roofing, restoration, electrical and the other trades where an enquiry can become a job. Two things come first: give callers a useful response, and be easy to find when they search nearby.

Your AI voice agent picks up when you are on a roof or asleep. It asks what the job is, takes the address, books the visit and sends you the summary. Every plan also includes the AI Business OS, a starter website and a mobile app to quote, invoice and get paid from the truck. Local Ranking Accelerator builds your local search presence across maps, directories and AI-connected networks, helping more customers discover the business behind the phone number.

24/7
answering coverage for nights, weekends and the calls that arrive mid-job
$449/mo
AI voice agents with 600 minutes of calls. Free setup, no contract.
$99/mo
Local rankings and AI visibility for one location, no contract

Results vary by business, call volume and how many calls go unanswered today.

  1. 01Call answeredDay, night or mid-job
  2. 02Job qualifiedType, address, urgency
  3. 03Visit bookedStraight onto your calendar
  4. 04Estimate readyYou arrive with the details
  5. 05Quote followed upAn agreed reminder, at the right time
  6. 06Review requestedOnce the job is done

Accounting firms.
Less chasing before meetings.

Get the service request and client context before a meeting, with a clear place to book, share details and sign. Your website, intake, reminders and unlimited e-signing are configured together for your CPA, tax, CAS or advisory firm.

The right questions before a meeting. Clear paths for prospects, clients and referrals. Professional judgment stays with your team.

Prepared files
service requests and client context gathered before the meeting
Reminders
confirmations and reminders connected to your service calendars
From US$199/mo
Solo plan total: 1 user and your professional website included

Setup is free for straightforward practices. If your firm has many services, several calendars or data to move, we quote setup in writing before you commit. Phone, text and email usage is billed separately.

A firm’s digital front door

One entrance.
Three clear paths.

  1. 01 New clients
  2. 02 Existing clients
  3. 03 Professional referrals

Built around the way a practice works.

Example intake experience

How can we help?

Choose the path that fits. Each person reaches the right next step.
01 / New clients

Start a new request

Tell the firm what you need before the first conversation.

  • Tax
  • Planning
  • Accounting
  • Advisory
02 / Existing clients

I’m already a client

Find the right place for documents, requests and meetings.

  • Documents
  • Messages
  • Scheduling
03 / Professional referrals
Making an introduction?

Give a colleague a clear way to connect someone with the firm.

The model behind a better front door.From our live CPA demonstration.Try the live CPA system

Selected platforms and tools we build with and connect

How we choose technology
  • OpenAI
  • GitHub
  • HubSpot
  • Supabase
  • PostgreSQL

Also in our toolkit: Claude and Cloudflare®. The tools follow the job, with the connections managed by our team.

Different businesses.
Familiar friction.

We work with service businesses across Canada and the United States. The details change by industry. The need for trust, useful information, and a clear next step does not.

Law firms

A prospective client needs to understand whether the firm handles their situation before sharing more. An intake path can help establish fit, prepare the first conversation, and protect specialist time. We start with what your legal team needs to know and which decisions need a lawyer.

Trades & home services

A customer may be comparing local providers from a phone while your team is on a job. Service area, the work needed, timing, and a reliable response matter. A connected path can carry that context from discovery to an estimate request, then support agreed follow-up without leaving every reminder to memory.

Clinics & appointment businesses

People need to find the right service, understand the next step, and reach the appropriate calendar or team member. We distinguish routine administrative questions from matters that require a practitioner. Booking rules, rescheduling, approved reminders, and careful information collection belong in the design rather than being left to a generic chat experience.

Local & growing service teams

As inquiries arrive from more places, the person who used to remember every detail cannot be the whole system. A shared customer record and clear ownership can support a growing team. Independent consultants, education providers, and other service businesses can start with the same question: which customer handoff needs to work better?

Don’t see your industry? We map how your work comes in and show you what flow looks like for you.

Find your industry

Less work
around the work.

Copying the same details between tools? Chasing updates your team should already have? We build custom software and connections around the work your current setup makes difficult.

Start with one process that costs you time. We agree what should happen, who stays in control and how to test it. AI can help with defined questions or tasks where it fits.

Discuss what you need to build

Start with what
needs to work better.

Get found, handle enquiries or make booking easier. Choose one service to start. We build it around your business and agree what to connect and look after.

When several steps need to work together

Connected.
Looked after.

Our managed Signature Systems connect how customers find you, enquire, book and hear back. We build and care for the steps you need. AI is included where it helps, with the components and ongoing responsibilities agreed in writing.

From $995/month

Setup from US$5,000. Initial commitment: 6 months.

Explore Signature Systems

All prices in USD. Setup, monthly plans and custom scope are shown separately on the product pages. Usage allowances apply to AI voice plans.

Start free.
Then see.

Get a useful answer before you buy: a conversation, a diagnostic, a visibility report or a review tool. We also design and build your Essential Website free; the monthly plan covers hosting and care. AI voice agents come with free setup too.

  • A first call

    A practical conversation about your website, calls, reviews and follow-up. Not gated.

    Book a free call
    Free
  • The revenue leak diagnostic

    Estimate what slow answers and weak follow-up cost you, with your own numbers.

    Run the diagnostic
    Free
  • A local visibility report

    See how your business appears across Google, maps and directories.

    Get the report
    Free
  • A Google review link and QR code

    Make the link, the QR code and a printable counter card in a minute.

    Make yours
    Free
  • An agency-built website

    We design, write and build it. $99/month for hosting and care, free design and build.

    See the Essential Website
    Free design & build
  • AI voice agents

    Answer your calls, book appointments and text you the details. From $449/month, free setup, no contract.

    See how it works
    Free setup

Take a closer look.

All guides & tools

Can customers find the right details?

Request a Local Visibility Scan. We review your business presence and email the findings, so you can see what needs attention.

Reviewed by a person, with clear next steps.

Request my free scan
The Front Door Problem: the accounting firm field guide

The Front
Door Problem

A free field guide for accounting firm leaders: where prospects get lost between the website, the inbox and the first meeting.

Read the free field guide
Vikram Roy, founder of The Quiet Protocol
Vikram RoyFounder & Chief Architect

Close to the work.
Accountable
for the details.

You work directly with Vikram, from understanding the problem to shaping the system. Design and implementation specialists join as the agreed scope requires.

We start with how your business actually works. Then we build the right connections around it.

Meet the firmConnect with Vikram on LinkedIn

Start with a
conversation.

You don’t need a technical brief. Tell us what you want to improve, what keeps getting stuck, or what you’re ready to build.

See investment & scope
  1. 01

    Understand the business.

    We look at your customer experience, your team’s work, and the part that needs attention.

  2. 02

    Agree on the right scope.

    You know what we’re building, what it costs, and who is responsible for what.

  3. 03

    Build. Test. Put it to work.

    We connect the experience, test the real paths, and agree on care and support after launch.

What we need from you to get started.

Bring a real example of the problem: an inquiry that arrived without enough detail, a booking that needed several messages, or a quote that went quiet. Tell us who handled it, which tools were involved, and what a better outcome would have looked like. A useful first conversation does not require a technical specification.

If we move forward, the work may need approved service information, brand assets, account access, business rules, and an available decision-maker. We identify those dependencies with the scope. Someone in your business should be able to confirm whether the proposed path matches reality. Good input makes the build more accurate; it also prevents the system from faithfully automating a process you would rather change.

What belongs in the agreement before implementation.

The agreement should identify the experience being built, the tools it touches, and the people responsible for approvals and ongoing work. We separate implementation, recurring platform or managed work, and applicable usage charges. If a connection, location, or workflow has not been assessed, it should not quietly become an assumed inclusion.

We also clarify acceptance: what the form should capture, where an inquiry should go, what an AI response may do, and how an exception reaches a person. Timing depends on scope, access, content, and feedback. There is no useful universal launch promise for every business. The point is to give you a clear decision about the proposed work before asking you to commit to it.

Read investment and scope guidance
What stays working after launch, and who looks after it.

A website, a software subscription, and a managed system have different ongoing responsibilities. Website care concerns the agreed site. Platform access gives your team the agreed software capabilities. Managed work covers the defined system, including the monitoring, repairs, or improvements specified in the agreement.

Your business still owns its service decisions, customer relationships, and the actions assigned to your team. If hours change, a new service launches, or a routing rule becomes outdated, we need an agreed way to receive and approve that change. We make support channels and scope explicit. Another location, a new agent, or a different customer journey can be considered later without treating every request as part of the original build.

Before you choose.
The useful questions.

You do not need to become a software expert. You do need to know what you are buying, how it fits your business, and what happens next.

Marketing, AI and pricing

Are you a marketing agency or an AI agency?

Both. We help service businesses attract customers and turn enquiries into work. That can mean local search and marketing, a Smart Website that helps customers choose, or booking and follow-up that reduce the chasing.

We start with the problem you need solved. If you need more enquiries, work on discovery. If good enquiries are going quiet, improve the response and next step. AI can handle agreed calls or questions where it helps; it is one part of the service.

See everything we build
Do you do social media marketing?

Yes. We plan, create and post for you: short-form videos (reels and shorts), image posts and carousels with captions, and blogs, across Instagram, Facebook, TikTok, YouTube Shorts, LinkedIn and your Google Business Profile.

Short videos show the work, image posts keep customers familiar with your business, and blogs answer questions before someone chooses. We agree the formats and publishing plan with you. Every post is approved by you before it goes out and reported monthly.

Talk to us about social media
How much does an AI receptionist cost for a small business?

Our AI voice agents start at $449 a month with free setup and no contract. Essential includes 600 minutes of calls, the AI Business OS, a starter website and a mobile app for you. Growth is $789 a month for 1,200 minutes.

Custom plans cover field-service software integrations and outbound calling. Try the live demo first and hear how it handles a real call.

Explore the AI Receptionist
What is local SEO, and does my business need it?

Local SEO helps your business rank for relevant nearby searches and turn that visibility into customer enquiries. Local Ranking Accelerator improves the listing foundations through maps, directory citations and links, and AI-connected publisher networks. We set up and maintain the business details that help people and search systems understand what you do and how to reach you.

Local Ranking Accelerator costs $99 a month, or $990 prepaid for a year, equivalent to $82.50 a month. The annual plan includes a one-time Google Business Profile optimization. Monthly plans can add that optimization separately. Review workflows and wider SEO work are separate services on either plan.

See Local Ranking Accelerator
What is an AI Business OS?

AI Business OS combines customer records, conversations, calendars and standard automations with AI tools for content, review replies and workflows. It is included with our AI voice plans while the plan is active. Platform access and additional implementation are different scopes.

The practical benefit is knowing what a customer asked for, who is handling it and what happens next. AI can assist with defined tasks; ordinary reminders follow agreed rules. We confirm what your plan includes and assess existing tools before recommending a replacement.

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Choosing your starting point

What exactly does The Quiet Protocol build?

We help customers find you, choose you and get started, then make the work behind that enquiry easier to manage. That can mean a Smart Website built for search and sales, local marketing, better call handling, or booking and follow-up connected around your business.

Start with the problem costing you time or work. We can improve one part or connect several, with the setup and ongoing care agreed before we build. Where AI helps, we give it a specific job and define when your team takes over.

Compare the ways we help
Do I need a website or a full system?

Start with the problem. If customers cannot understand or trust your offer online, the website may deserve attention first. If the website generates suitable inquiries but they wait unanswered or need repeated chasing, intake, response, or follow-up may be the more useful investment.

A full system makes sense when the problem crosses several steps and needs shared information or rules between them. We can assess those steps on a call. The Revenue Leak Diagnostic offers another way to explore response and follow-up friction using your own operating assumptions. Its estimates help a conversation; they do not determine the scope or guarantee an outcome.

AI, people, and the handoff

Is an AI agent the same as an AI receptionist?

An AI receptionist handles incoming calls: answering approved questions, gathering details, and booking or routing within your rules. It is useful when calls interrupt your work or wait unanswered, and the next step can be clearly defined.

Custom AI Agents cover other defined customer or team workflows. They may require different knowledge, decisions, tools, and permissions. The broader category does not imply unrestricted autonomy. We start by defining the work and the human handoff, then decide whether AI, ordinary automation, or a person is the appropriate way to handle each part. The task should lead the technology choice.

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What happens after a lead contacts us?

That should be a designed path. In a connected setup, the inquiry is captured, acknowledged through the agreed channel, and assigned a next step. For example, a request for an estimate might collect the service and location, offer an available visit, then give the team those details with the appointment. The exact path depends on the agreed scope.

We also consider what happens when the normal path cannot continue. An unavailable calendar, an incomplete request, or a customer who needs a person should not fall into a silent gap. Your team remains responsible for the work assigned to it. The system can make that responsibility visible and support it, while the agreement specifies what TQP configures and maintains.

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Being found close to home

Can TQP help with Google Search and Google Maps visibility?

Yes. Local visibility can be added as a paid managed capability. We can scope work around your Google Business Profile, accurate core information, supported directories, review workflows, and the action paths customers use to contact or book with you. The agreed work depends on your business, locations, access, and the available features on each surface.

The first step is a conversation about your current presence and priorities. Our homepage illustration does not check your profile or measure your rankings. We make the covered locations, tasks, reporting, and ongoing responsibilities clear before you purchase local visibility work. It is not automatically included with every website or platform plan.

Explore Local Search & Maps
Is Local Search the same as SEO?

Local search focuses on people looking for a business in a place: a nearby service, a Maps result, or a provider in their city. SEO is a wider discipline that also includes how website pages are discovered, understood, and shown for many kinds of searches. The two can work together, but they are not identical scopes.

A strong local profile does not replace a useful website, and a good website does not make every directory accurate. We separate those jobs so you can understand what you are buying. Paid advertising is another distinct activity. Local visibility work does not buy a particular organic position or guarantee that your business appears for every nearby search.

Making the work a good fit

What does implementation look like?

We start by understanding the current experience and agreeing what needs to change. Then we define the customer path, responsibilities, required information, and connections. Design and configuration follow that scope, with your business providing the approvals and access the work needs.

Before launch, we test the agreed paths and exceptions. For an intake and booking flow, that can mean checking a complete request, an incomplete request, an unavailable calendar, and the human handoff. Your team should know what the system handles, where requests arrive, and when a person takes over. A focused website and a multi-location workflow have different dependencies and schedules, so they need different plans.

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What happens after launch?

We follow the care, support, platform, and managed-system responsibilities in your agreement. Those are different services. Ongoing software access does not automatically include unlimited redesigns, new automations, new agents, or someone operating every part of your business.

For a managed workflow, the agreement identifies the continuing work and how changes or exceptions are handled. Your team needs an owner for customer decisions and current business information. If a calendar rule or service hours change, the team approves the new rule; whether TQP updates and tests it under ongoing care or quotes a change depends on the written scope. We make that maintenance conversation part of scoping so launch is a handoff into a workable arrangement.

Understand scope and ongoing care

Let’s make your
business flow.

A stronger website. A better response.
A business that runs with less friction.

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